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Observer’s Guide™
Team observers use the Observer’s Guide to report on group dynamics as members
engage in a problem-solving activity. The guide helps observers provide
constructive feedback by directing their attention to specific behaviors that
promote or inhibit group performance.
Audience: Any temporary or permanent group or team responsible
for solving problems and making decisions (including ad hoc groups or intact
teams participating in team-building programs)
Most Frequently Used for:
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Providing teams with a tool for measuring and monitoring their group processes
and performance
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Enabling the monitoring of multiple teams during team-building programs (and,
in particular, programs involving a large number of participants)
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Sharpening the interpersonal and analytical skills of team members
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Improving the quality and acceptance of organizational decisions
Time Required: 15 minutes to provide feedback
Format: Paper Self-Scored
Feedback Provided: Observers provide the team with feedback
relevant to interpersonal processes (listening, supporting, differing,
participating) and rational processes (analyzing the situation, identifying
objectives, considering alternate strategies, discussing adverse consequences).
Presentation of Results: Observers provide verbal feedback
either midway through or at the end of the problem-solving process.
Associated Outcomes: The rational group processes measured by
Observer’s Guide are directly related to solution quality and synergy; the
interpersonal processes are more directly related to solution acceptance and
consensus.
Research and Development by: Robert
A. Cooke, Ph.D.
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Additional fees may apply for Online and Internet Data Collection (IDC)
products. Please contact us for details.
View wish list | Prices valid only
in the United States
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 Group
Styles Inventory (GSI)
Team Development Simulations
Organizational Development Simulations
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