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Upcoming Foundation Workshops |
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Learn how to apply HS products to measurably improve organizational performance
March 3 - 6, 2009
June 16 - 19, 2009
September 22 - 25, 2009
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Now Available: Customer Service Styles Survey |
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Customer loyalty, satisfaction, and advocacy are more important than ever.
Does your culture promote the constructive customer service styles that drive these important outcomes?
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HS Australia
Culture Transformation Achievement Awards
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Read about the winning case studies from Mastercard, Lonely Planet, ING Direct, 3, and others |
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New Flex-Format Advanced Workshop (Choose one, two, or three days) |
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Benchmark organizational causal factors that drive culture and effectiveness
Show leaders how their behaviors and strategies impact the organization
Feb 17-19, 2009
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